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ARCHIVED WEBCASTS

  • Distributed Capture - How to Make it Work for You
    May 15, 2008
  • Utilize ATM Marketing to Improve Your Members ATM Experience Webcast
    February 21, 2008
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Diebold Self-Service, Security Products, Services & Supplies

24 hours a day,
Diebold is at your service.


Diebold's Opteva Diebold's Opteva® family of ATMs has received the 2006 Frost & Sullivan Product Line Strategy Leadership Award. The Award is presented annually to a company that demonstrates the most accurate understanding and interpretation of customer needs and product demands within its industry. The Opteva family of ATMs is Diebold's first global self-service product platform which was created to meet customer demand for a single product to satisfy multiple market segments.

Diebold is the leading provider of ATMs in the U.S. and is a leading global supplier of self- service systems.

ATMs are one of Diebold's primary focuses and the company's expertise has led to innovative products using leading edge technology. CUNA's strategic alliance with Diebold goes back to 1984. By partnering with the original ATM innovator, CUNA Strategic Services has assembled a set of products and services that enable your credit union to automate personalized attention to each and every member - wherever and whenever it is convenient for them. Your credit union will benefit from the significant discounts available on Diebold products and services provided through CUNA's ATM Solutions.

Diebold Katrina Disaster Recovery
News Updates, Tips, Letter to Customers and Service Call Handling Process

Offering ATMs will save your credit union money and increase members satisfaction.

If your credit union doesn't deploy ATMs, your members are forced to use the ATMs of third parties and other financial institutions. That subjects your members to surcharging and increases your costs. ATM deployment provides many benefits for you and your members:

  • Provides 24-hour access to their accounts
  • Helps avoid surcharging fees
  • Shortens teller lines - better service to members
  • Saves money - ATM transactions cost less than teller transactions
  • Saves credit union money versus building and staffing a new branch

Product offerings:

Diebold Self Service Self - Service - What exactly does "self service" mean? It's technology that empowers people worldwide to access services when, where and how they may choose. One popular example is the automated teller machine, or ATM. But that's just a start. Our self-service solutions include:

FREE White Paper

Deposit Automation [PDF]

ATM’s & Self-Service terminals - Advanced-function ATMs, Cash Dispensers and special application terminals.

Remote TellerTM System - Application is a high-throughput, cost-effective, personal approach to in-branch banking using pneumatics and two-way closed circuit television (CCTV).

Express Delivery XTTM teller assist system - A compact cash-dispensing terminal, has a front-load design that takes up minimal floor space and allows the system to be restocked without interrupting teller operations.

Security:

Diebold identiCenter is a biometric security solution for financial institutions that uses an individual's fingerprint to quickly, securely and accurately identify account holders within a financial institution.

Security ATM Security Web site - Diebold's new and first-of-its-kind ATM security Web site, specifically geared toward consumer safety. This site provides valuable information about how ATM users can increase personal safety and avoid becoming victims of fraud.

FREE White Paper

A roadmap for the future: Creating new value for the self-service channel [PDF]

Click here to read about DIEBOLD’S S.A.F.E. INITIATIVE TO ATTACK ATM FRAUD

Click here to read about Preventing Identity Fraud in the Branch.

Playing Defense:Trends in ATM Attacks Whitepaper

Competitive Advantage Through Comprehensive Security Solutions Is In Reach For Financial Institutions

Security Products & Services - Integrated Financial Security Solutions that increase productivity, improve customer service, reduce costs and enhance the overall protection of people and assets. A single source for products, installation, service and maintenance.

Security Matters - Security Enhancements Safeguard 1074 MDS, iSeries, and ixSeries Island ATMs

Diebold Services Services – Diebold can take responsibility for business processes that lie outside the credit unions core competencies.

ATM Currency Management - solution helps customers track and analyze the movement of cash across their ATM networks. The software behind our solution helps accurately forecast cash replenishment requirements, effectively reducing cost and resource allocations for customers.

ATM Status Monitoring – Diebold Advisor®, an ATM status monitoring solution designed to increase the availability of your self-service terminals without adding capital expense.

ATM AdvertisingRemote link manages your ATM performance with services like custom screen design, multimedia development, coupon and ATM advertising.

Diebold Direct Diebold Direct – Offering both superior ATM supplies and knowledgeable product representatives to help support your needs.

ATM & Branch Supplies – One-stop shop for quality supplies.

Coin Counters – Available in several sizes, depending upon your coin volume.

Currency Counters & Verifiers – Solutions for streamlining your currency handling and light duty note detection

Verdi Verdi – a consulting firm dedicated to helping financial services providers and public utilities optimize the value of their distribution channels and networks.

Network Delivery Planning

RiskWatch

RiskWatch for Financial Institutions

(GLBA)TM RiskWatch, headquartered in Annapolis, Md., has partnered with Diebold, Canton, OH to provide a risk-assessment software management tool to help protect your member’s data (GLBA) and identify physical and electronic security vulnerabilities.

Risk Assessment analysis

To have a Diebold representative contact you, call 800-356-8010, press 3.

Copyright © 2008 - Credit Union National Association, Inc.