Share Draft/Check Printing Services

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• 10 Essential Questions Credit Unions Should Ask in a Check Printer’s RFP
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  How to Design a Win-Win Checking Account

Harland Clarke provides the infrastructure to support the most important service your credit union offers
Harland Clarke realizes the importance of the share draft/checking account to your credit union’s success as a primary financial institution. For nearly 80 years, Harland Clarke has helped thousands of credit unions to not only offer checking programs but to excel, increasing penetration and growing their share of member business. Harland Clarke’s four pillars — best people, customer focus, innovation and competitive advantage — provide the foundation to deliver what your credit union needs to thrive.

Harland Clarke has done the work so your credit union can reap the benefits
As an industry leader, Harland Clarke understands what credit unions want and expect from their share draft/checking products. Every day, Harland Clarke works with credit unions to help them build stronger relationships with their members. Harland Clarke has a philosophy of creating high-performance credit unions. High performance means strengthening relationships with your current members to gain primary financial institution status, attracting new members, increasing cross-sell opportunities and maximizing operational efficiencies.

Harland Clarke’s long-standing relationship and commitment to credit unions is demonstrated by its involvement with the credit union movement. To better understand the specific issues and concerns facing credit unions, Harland Clarke created its Credit Union Advisory Board. The advisory board consists of senior-level executives from credit unions of varying sizes and geographic location, as well as credit union league executives and industry consultants. Harland Clarke uses the credit union advisory board’s input as a driver for product development, promotional enhancements and service improvements. The board’s influence is demonstrated in the many credit union-specific service features and enhancements Harland Clarke offers to help maximize your checking program’s success:

• Quik-Check – Serve your members better and free staff time with Harland Clarke’s 24-hour, seven-day automated voice response system for no-change check reorders
• Performance Guarantee^SM – Guarantee 100% member satisfaction by letting your members call Harland Clarke directly to quickly resolve problems.
• ExpertMail^SM – Avoid the problems and expense of dealing with undeliverable check orders.
• Compare&Switch^®– Promote your checking program and make it easy for members to make the switch.
• Finishing Touches™ – Add value for your members, personality to your program and revenue for your credit union with check personalization services.
• Smarter Starter™ – Leverage this smart way to open new accounts with personalized checks and more.
• Credit Union Knowledge CD – Better-trained employees give better service to your members. Start your employees on a clear path to achievement with this CD that provides an easy, professional and effective way to train your staff. The CD contains four tutorials specifically designed for credit unions – Credit Union Philosophy, Telephone Service Skills, Product Knowledge and Teller School.

Business Checking is Easy with Harland Clarke Business Solutions

Harland Clarke Business Solutions (HBS) works on behalf of credit unions by providing members with a one-step process for ordering business checks and forms. HBS provides 100% guaranteed compatible checks and forms for premiere accounting software packages, including Quicken, QuickBooks, Microsoft Money, Peachtree, DacEasy and Best to name a few.

Ordering from Harland Clarke is easy — orders can be placed by either credit union representatives or directly by members by phone using one centralized location.

With Harland Clarke Business Solutions you can expect:

• The fastest turnaround time -- most orders ship within three business days
• 100% Satisfaction Guaranteed
• Guaranteed compatibility with all the leading accounting software
• Competitive pricing
• Custom coloring and logo options
• Simplified ordering--just call toll free (877) ASK-4HBS.

And remember, your credit union can gain valuable fee income from business check products and accessories.

Work with a company that shares your commitment to value
The credit union industry has a long history of values, and so does Harland Clarke. Everything Harland Clarke does stems from four core values – respect, leadership, focus and persistence. These values have guided Harland Clarke to the leadership position it enjoys today, producing billions of checks each year accurately, securely and with complete adherence to compliance standards. With an impressive 99.95% rate of accuracy, Harland Clarke makes sure it reflects the quality image of your credit union with each service request and member delivery.

Don’t leave the most important service you offer to just anyone – protect and grow it with Harland Clarke!

For more information, contact Tom Lybeck at tlybeck@cuna.com or (800) 356-9655, ext. 4109.

Click here to download an informative article.

Press Release –
CUNA’s Strategic Alliance with Harland Clarke

Click here to link to the Harland Clarke Web site.